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Last updated: June 19, 2025
Please read these Terms and Conditions carefully before using our website, mobile application, and services. By accessing our digital platforms, you agree to be bound by these terms.
These terms and conditions apply to both the Jabal Sina Medical Centre website (www.jabalsinamedicalcentre.com) and the Jabal Sina mobile application created by Afenso Ltd for Jabal Sina Medical Centre. The mobile app is provided as a free service with in-app purchases for additional medical services.
By accessing and using our website and/or mobile application, you accept and agree to be bound by the terms and provisions of this agreement. These Terms are governed by the laws of the United Arab Emirates. If you do not agree to abide by these terms, please do not use our services.
Important: The information provided on our website and mobile application is for general informational purposes only and should not be considered as medical advice.
All content on our website and mobile application, including text, graphics, logos, images, and software, is the property of Jabal Sina Medical Centre or its content suppliers and is protected by international copyright laws. Upon downloading or utilising our services, you are granted a limited, non-exclusive, non-transferable license to use them.
Any breach of intellectual property rights will result in appropriate legal action.
Our mobile application stores and processes personal data in compliance with GDPR and HIPAA laws. Your privacy is important to us. Please review our Privacy Policy for detailed information.
Strongly advised against jailbreaking or rooting your device:
Our mobile app requires an internet connection (Wi-Fi or mobile data) to function properly. We are committed to maintaining server uptime for reliable service.
Our services utilize third-party providers that have their own Terms and Conditions. We are not liable for issues resulting from third-party services.
Data sharing with healthcare partners is conducted only with your explicit consent and strictly for delivering requested services, with robust security measures in place.
If you manage family member profiles (children or dependents), you have access to their medical information through your primary account and are responsible for managing these profiles appropriately.
Jabal Sina Medical Centre shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:
Liability Cap: Our liability, if applicable, is capped at the amount paid for services, if any.
Jabal Sina Medical Centre operates under the regulations and guidelines set forth by:
MOH License No: 7687
These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Ajman, UAE.
We may periodically update these Terms and Conditions. Changes will be effective immediately upon posting. Your continued use after updates constitutes acceptance of the revised terms. We maintain a version history for transparency, and terms are reviewed annually or as required by law.
Mobile App Effective Date: May 27, 2025
Website Terms Updated: June 19, 2025
Jabal Sina Medical Centre
Ground Floor, Escape Tower
Sheikh Rashid Bin Humeed Street, Ajman, UAE
Phone: +971 6 740 2255
Email: info@jabalsina.ae
We aim to respond to inquiries within 5 business days.