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Last updated: May 27, 2025
Jabal Sina Medical Centre is committed to protecting the privacy of our patients, website visitors, mobile app users, and all service users. This Privacy Policy outlines how we collect, use, and protect your personal information across our website and mobile application.
This privacy policy applies to both the Jabal Sina website (www.jabalsinamedicalcentre.com) and the Jabal Sina mobile application (hereby referred to as "Application"). Jabal Sina Medical Centre (hereinafter referred to as "Jabal Sina", "us", "we" or "our") is committed to protecting the privacy of our patients, website visitors, and mobile app users. By using our website and/or mobile application, you agree to the terms of this Privacy Policy.
You can visit our website without disclosing any personally identifiable information about yourself. However, our mobile application may require certain information to provide personalised healthcare services.
Note: The mobile application does not gather precise location information from your device. All medical data collected through the app is used to provide personalised healthcare services and manage your medical records.
We collect and use personal information for various purposes including:
We may share your information with trusted third parties in the following circumstances:
These services have their own privacy policies governing data handling.
If you manage profiles of family members (such as children or parents) through your account, you are responsible for managing these profiles responsibly and in accordance with their privacy preferences. You can adjust these settings by contacting us at info@jabalsina.ae.
Our mobile application is designed for adult users who are parents or legal guardians. We do not knowingly collect personal information directly from children under 13 years of age.
If you, as a parent or guardian, enter or manage information regarding your children, it is your responsibility to ensure their privacy and data security. If you discover that a child has independently provided personal information, please contact us immediately at info@jabalsina.ae.
We retain personal data according to the following schedule:
You have the right to request deletion, modification, or correction of your personal data. Contact us at info@jabalsina.ae for such requests.
We keep track of visits to our website via an automatic monitoring program that tells us:
Number of visits to the site
Time of day and date of visits
Areas visited on the website
This information helps us evaluate the effectiveness of our website and understand which information is most useful to our visitors.
While we take extensive care to provide secure transmission of information, no data transmission over the Internet can be guaranteed to be 100% secure.
Report security concerns to: info@jabalsina.ae
You can stop all collection of information by the mobile application by uninstalling it using standard uninstall processes available on your device or app store. For website data collection, you can adjust your browser settings or contact us directly.
Our website and mobile application are designed to provide useful information about our organisation, facilities, services, employment opportunities, and comprehensive healthcare management tools for our patients and their families.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website and/or mobile application after such changes signifies your acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: info@jabalsina.ae
Phone: +971 6 740 2255
Address: Ground Floor, Escape Tower, Sheikh Rashid Bin Humeed St, Ajman, UAE